Integrating Aljex with Navix

The Navix-Aljex integration helps automate your freight audit process with minimal effort.

🚀 Key Benefits 

• Eliminate up to 9 manual audit steps per load
• Speed up exception handling and dispute resolution
• Unlock meaningful analytics without lifting a finger

🆚 Workflow Comparison 

Below is a visual of the typical steps taken to perform an audit with no exceptions in Aljex without Navix and with Navix. Every red outline indicates a manual step.  Our customers typically see between 50-90% of their invoices flow through with no exceptions depending on mode split (LTL, TL, Dray, etc.): 

🧩 What the Integration Includes 

⚙️ Setup Overview 

You’ll need to complete the following in both Sandbox and Production: 

1. SFTP Set Up 
2. Configuration 

🔐 Step 1: sFTP Set Up 

Navix will provide you with a file path for sFTP.  This will need to be given to your Aljex contact to set up the sFTP exchange. 

🧩 Step 2: Configuration 

If you have tenant specific fields for things like equipment type, mode, etc. these will need to be provided to Navix.  If you have any requests to add fields to our Metadata section please complete the form below. 
 

 📌 Here is a link to our Custom Field Form to get started. 

🧪 Testing (UAT) 

Navix will perform validations against Production data. Not required, but highly recommended, you may grant a viewer-only license for Navix during testing, if available, to speed the UAT process. 

We suggest creating or flagging samples of specific scenarios you’d like to test in the UAT process.  Some examples are: 

• Multiple Vendors (e.g. TONU) 
• Multiple Stops 
• Customer specific requirements 

🛠️ FAQs 

When do Shipments come over to Navix? We receive the Shipment the first time when the status is progressed to Dispatched.  Updates made in Aljex are then sent to Navix as the load moves through the shipment lifecycle. 

How long does it take for updates in Aljex to show up in Navix?  Updates could take up to 15-30 minutes to be reflected in Navix due to the cadence of sFTP. 

How long does it take for Approvals in Navix to show up in Aljex?  Finalized rates, documents, and payables could take up to 30-150 minutes to be reflected back in Aljex.  This is because a combination of API and sFTP processes must occur in a specific order.  For more info on the Audit Results process please see the Integration Diagram below. 

What documents are sent back to Aljex, I’m worried about my customers getting the wrong documents?  Currently, Navix only sends ‘POD’ and ‘Receipt’ type documents back to Aljex to avoid this. 

📞 Need Help? 

Contact your onboarding manager or email support@navix.io. 

🧠 Additional Resources 

🗺 Integration Architecture