--- title: Navix User Guide | Navix Customer Support Center description: A complete guide on how to work through the Navix application the way it was intended. --- [Skip to content](https://hs.navix.io/customer-support-center/navix-user-guide#main-content) English Show submenu for translations [Contact support](https://hs.navix.io/customer-support-center/kb-tickets/new) ![Navix Logo - Purple-1.png\]](https://hs.navix.io/hs-fs/hubfs/Navix%20Logo%20-%20Purple-1.png?height=50&name=Navix%20Logo%20-%20Purple-1.png) - [Submit a Support Ticket](https://hs.navix.io/customer-support-center/kb-tickets/new) - [My Tickets](https://hs.navix.io/my-support-tickets?hsLang=en) - [Navix Knowledge Base](https://hs.navix.io/customer-support-center) Open main navigation Close main navigation - [Submit a Support Ticket](https://hs.navix.io/customer-support-center/kb-tickets/new) - [My Tickets](https://hs.navix.io/my-support-tickets?hsLang=en) - [Navix Knowledge Base](https://hs.navix.io/customer-support-center) - English Show submenu for translations - [Contact support](https://hs.navix.io/customer-support-center/kb-tickets/new) - [Go to Navix.io App](https://app.navix.io/login) [Go to Navix.io App](https://app.navix.io/login) Hello there. How can we help you? - There are no suggestions because the search field is empty. 1. [Navix Customer Support Center](https://hs.navix.io/customer-support-center) 2. [Navix User Guide](https://hs.navix.io/customer-support-center/navix-user-guide) # Navix User Guide A complete guide on how to work through the Navix application the way it was intended. ## Access & Support - [How to Login to Navix for the First Time](https://hs.navix.io/customer-support-center/first-time-login) - [Submit a Support Ticket - Best Practice](https://hs.navix.io/customer-support-center/how-do-i-submit-a-support-ticket-to-navix) - [How to Track Open Support Tickets](https://hs.navix.io/customer-support-center/how-do-i-submit-a-support-ticket-to-navix-0) ## Pre-Audit - [Duplicates](https://hs.navix.io/customer-support-center/duplicates) - [Unmatched](https://hs.navix.io/customer-support-center/unmatched) - [Document Management](https://hs.navix.io/customer-support-center/document-management) - [Customer Billing (Pre-Bill)](https://hs.navix.io/customer-support-center/pre-billing-in-navix) ## Audit - [Invoices - Audit](https://hs.navix.io/customer-support-center/invoices-audit) - [Disputes](https://hs.navix.io/customer-support-center/disputes) ## Analysis - [Reporting](https://hs.navix.io/customer-support-center/reporting-1) - [Reporting](https://hs.navix.io/customer-support-center/reporting) ## Tenant Admin - [Dispute Admin: Groups, Reasons, and Templates](https://hs.navix.io/customer-support-center/dispute-admin) - [Users (User Management)](https://hs.navix.io/customer-support-center/self-service-user-management) - [Business Rules](https://hs.navix.io/customer-support-center/business-rules) - [Flex Rules Engine](https://hs.navix.io/customer-support-center/flex-rules-engine) - [Managing User Access in Navix](https://hs.navix.io/customer-support-center/account-access) ## Tenant Configuration - [Tenant Configuration](https://hs.navix.io/customer-support-center/unmatched-0) ## Additional Features - [Disputes - Notify and Approve](https://hs.navix.io/customer-support-center/disputes-notify-and-approve) - [Best Practices for Planning Your Time in Navix](https://hs.navix.io/customer-support-center/best-practices-for-planning-your-time-in-navix) - [Split, Merge and Reprocess Documents](https://hs.navix.io/customer-support-center/split-merge-and-reprocess-documents) - [Creating Invoices from Orders](https://hs.navix.io/customer-support-center/creating-invoices-from-orders) - [Saved Filter Groups](https://hs.navix.io/customer-support-center/new-feature-release-saved-filter-groups) - [Margin Calculator](https://hs.navix.io/customer-support-center/margin-calculator) - [Understanding the “Reload Invoice” Message](https://hs.navix.io/customer-support-center/understanding-the-reload-invoice-message) - [Navix Email Agent](https://hs.navix.io/customer-support-center/navix-email-agent) See less ▼ - [Navix User Guide](https://hs.navix.io/customer-support-center/navix-user-guide#main-content) - [Access & Support](https://hs.navix.io/customer-support-center/navix-user-guide#access-support) - [Pre-Audit](https://hs.navix.io/customer-support-center/navix-user-guide#pre-audit) - [Audit](https://hs.navix.io/customer-support-center/navix-user-guide#audit) - [Analysis](https://hs.navix.io/customer-support-center/navix-user-guide#analysis) - [Tenant Admin](https://hs.navix.io/customer-support-center/navix-user-guide#tenant-admin) - [Tenant Configuration](https://hs.navix.io/customer-support-center/navix-user-guide#tenant-configuration) - [Additional Features](https://hs.navix.io/customer-support-center/navix-user-guide#additional-features) - [Product Release Notes](https://hs.navix.io/customer-support-center/product-release-notes#main-content) - [2025 Release Notes](https://hs.navix.io/customer-support-center/product-release-notes#2025-release-notes) - [January 2026](https://hs.navix.io/customer-support-center/product-release-notes#january-2026) - [February 2026](https://hs.navix.io/customer-support-center/product-release-notes#february-2026) - [March 2026](https://hs.navix.io/customer-support-center/product-release-notes#march-2026) - [April 2026](https://hs.navix.io/customer-support-center/product-release-notes#april-2026) - [May 2026](https://hs.navix.io/customer-support-center/product-release-notes#may-2026) - [June 2026](https://hs.navix.io/customer-support-center/product-release-notes#june-2026) - [July 2026](https://hs.navix.io/customer-support-center/product-release-notes#july-2026) - [August 2026](https://hs.navix.io/customer-support-center/product-release-notes#august-2026) - [September 2026](https://hs.navix.io/customer-support-center/product-release-notes#september-2026) - [API and Webhooks](https://hs.navix.io/customer-support-center/api-and-webhooks) - [Integrations](https://hs.navix.io/customer-support-center/integrations) - [Help and FAQ](https://hs.navix.io/customer-support-center/help-and-faq) [![Chill listening crop-3](https://hs.navix.io/hs-fs/hubfs/Navix%20Logo%20-%20Purple.png?width=171&height=50&name=Navix%20Logo%20-%20Purple.png "Chill listening crop-3")](http://www.navix.io) Navix Help Center Copyright © 2026, Navix