--- title: Split, Merge and Reprocess Documents description: Learn how to split, merge, or reprocess documents in Navix to quickly correct classification errors and ensure accurate records. --- [Skip to content](https://hs.navix.io/customer-support-center/split-merge-and-reprocess-documents#main-content) English Show submenu for translations [Contact support](https://hs.navix.io/customer-support-center/kb-tickets/new?hsLang=en) ![Navix Logo - Purple-1.png\]](https://hs.navix.io/hs-fs/hubfs/Navix%20Logo%20-%20Purple-1.png?height=50&name=Navix%20Logo%20-%20Purple-1.png) - [Submit a Support Ticket](https://hs.navix.io/customer-support-center/kb-tickets/new) - [My Tickets](https://hs.navix.io/my-support-tickets?hsLang=en) - [Navix Knowledge Base](https://hs.navix.io/customer-support-center) Open main navigation Close main navigation - [Submit a Support Ticket](https://hs.navix.io/customer-support-center/kb-tickets/new) - [My Tickets](https://hs.navix.io/my-support-tickets?hsLang=en) - [Navix Knowledge Base](https://hs.navix.io/customer-support-center) - English Show submenu for translations - [Contact support](https://hs.navix.io/customer-support-center/kb-tickets/new) - [Go to Navix.io App](https://app.navix.io/login) [Go to Navix.io App](https://app.navix.io/login) Hello there. 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[Additional Features](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#additional-features) # Split, Merge and Reprocess Documents ## (Click topic below to navigate to that section) ### **[Overview](https://hs.navix.io/customer-support-center/split-merge-and-reprocess-documents#smrdocument_overview) [How to Split a Document](https://hs.navix.io/customer-support-center/split-merge-and-reprocess-documents#smrdocument_split) [How to Merge a Document](https://hs.navix.io/customer-support-center/split-merge-and-reprocess-documents#smrdocument_merge) [How to Reprocess a Document](https://hs.navix.io/customer-support-center/split-merge-and-reprocess-documents#smrdocument_reprocess) [Quick Reference](https://hs.navix.io/customer-support-center/split-merge-and-reprocess-documents#smrdocument_quickreference)** ### **Overview** The Document Manipulation feature gives you the flexibility to correct document classification errors directly within Navix — without re-uploading or re-submitting documents. You can split, merge, or reprocess documents as needed to ensure accurate records. **Queue Availability** - **Split & Merge** — Available in the Audit, Customer Billing, and Documents queues. - **Reprocess** — Available in the Audit and Customer Billing queues. --- ### **How to Split a Document** Use the Split feature when a single document in Navix actually contains pages that belong to two or more separate documents. Splitting lets you extract those pages into their own distinct documents without affecting the rest of the submission. **When to Use This** **Example:** Two separate Bills of Lading (BOLs), each several pages long, were ingested and classified together as a single BOL document. You can split them into two individual BOL records, each with the correct pages. ![Screenshot 2026-05-06 at 10.05.31 AM](https://hs.navix.io/hs-fs/hubfs/Screenshot%202026-05-06%20at%2010.05.31%20AM.png?width=670&height=108&name=Screenshot%202026-05-06%20at%2010.05.31%20AM.png)   **Steps to split documents:** 1. Navigate to the **View Documents** tab within the submission or Invoice record. 2. Click **Split Documents**. 3. Select the page(s) you want to split into a new document. 4. Optionally, enter a new name for the document being split out. 5. Select the **Document Type** for the newly created document. 6. Click **Split Document** to confirm. > **Tip:** The original document will retain all pages that were not selected during the split. You only need to rename and type the new document being created. --- ### **How to Merge a Document** Use the Merge feature when two or more documents in Navix should have been classified as a single document. Merging combines them into one unified record. **When to Use This** **Example:** A four-page BOL was ingested and split into two separate two-page BOL records. You can select both documents and merge them back together into one complete BOL. **![Screenshot 2026-05-06 at 10.05.42 AM](https://hs.navix.io/hs-fs/hubfs/Screenshot%202026-05-06%20at%2010.05.42%20AM.png?width=670&height=108&name=Screenshot%202026-05-06%20at%2010.05.42%20AM.png)**   **Steps to Merge Documents** 1. Navigate to the **View Documents** tab within the submission or Invoice record. 2. Select the documents you want to merge by checking the checkbox next to each one. 3. Click **Merge Documents**. 4. Reorder the documents if the page sequence needs to be adjusted. 5. Update the **Document Name** and **Document Type** if needed. 6. Click **Merge Documents** to finalize. > **Tip:** Both Split and Merge are designed for documents that are already in the correct submission or Invoice record — use these tools when the documents simply need to be reorganized, not relocated. --- ### **How to Reprocess a Document** Use the Reprocess feature to send an Invoice document back through the IDP (Intelligent Document Processing) flow. When a document is reprocessed, it is removed from its current record and a new, standalone record is created for it — with field-level data extracted automatically. **When to Use This** **Example:** A document packet contains multiple invoices bundled together. Each invoice needs its own record with extracted field data. Use Reprocess to select an individual invoice (and any supporting documents) and send it through ingestion to create its own record. **![Screenshot 2026-05-06 at 10.06.16 AM](https://hs.navix.io/hs-fs/hubfs/Screenshot%202026-05-06%20at%2010.06.16%20AM.png?width=670&height=120&name=Screenshot%202026-05-06%20at%2010.06.16%20AM.png)**   **Steps to Reprocess a Document** 1. Navigate to the **View Documents** tab within the Invoice record. 2. Select the Invoice document you want to reprocess. You may also select any supporting documents that should be reprocessed alongside it. 3. Click **Reprocess for Document Ingestion**. 4. Click **Reprocess Documents** to confirm. > **Note:** Reprocessing will remove the selected document from its existing record. A new record will be created automatically once the document completes the IDP flow. --- ### **Quick Reference** | Feature | Use When... | Available In | | --- | --- | --- | | **Split** | One document contains pages that belong to separate documents | Audit, Customer Billing, Documents | | **Merge** | Multiple documents should be combined into a single document | Audit, Customer Billing, Documents | | **Reprocess** | An Invoice needs to be removed from its current record and re-ingested to extract field-level data | Audit, Customer Billing | --- ### 🙋 Need Help? **[Submit a ticket](https://hs.navix.io/customer-support-center/kb-tickets/new?hsLang=en)** through the Navix Support Center. - [Navix User Guide](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#main-content) - [Access & Support](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#access-support) - [Pre-Audit](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#pre-audit) - [Audit](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#audit) - [Analysis](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#analysis) - [Tenant Admin](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#tenant-admin) - [Tenant Configuration](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#tenant-configuration) - [Additional Features](https://hs.navix.io/customer-support-center/navix-user-guide?hsLang=en#additional-features) - [Product Release Notes](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#main-content) - [2025 Release Notes](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#2025-release-notes) - [January 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#january-2026) - [February 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#february-2026) - [March 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#march-2026) - [April 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#april-2026) - [May 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#may-2026) - [June 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#june-2026) - [July 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#july-2026) - [August 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#august-2026) - [September 2026](https://hs.navix.io/customer-support-center/product-release-notes?hsLang=en#september-2026) - [API and Webhooks](https://hs.navix.io/customer-support-center/api-and-webhooks?hsLang=en) - [Integrations](https://hs.navix.io/customer-support-center/integrations?hsLang=en) - [Help and FAQ](https://hs.navix.io/customer-support-center/help-and-faq?hsLang=en) [![Chill listening crop-3](https://hs.navix.io/hs-fs/hubfs/Navix%20Logo%20-%20Purple.png?width=171&height=50&name=Navix%20Logo%20-%20Purple.png "Chill listening crop-3")](http://www.navix.io) Navix Help Center Copyright © 2026, Navix