Unmatched

Overview
Invoices
Orders

Overview

A Pre-Audit queue that houses all invoices that are yet to be matched to an order and all orders that are yet to be matched to an invoice

The Unmatched queue comprises of 2 tabs: Invoices and Orders.

Navix receives Invoices and supporting documents through API, EDI and email connections, which are then sent to document ingestion and forwarded to the Navix app from there. Navix receives Order information through API connections directly with the tenant TMS. Orders are sent to Navix when they reach a specific status based on your TMS.

Invoices

This tab houses invoice documents that have been received by Navix but do not match to an order on file.

Reasons an invoice does not match to an order include:

• The Order status is not in the appropriate defined status to trigger the TMS to send to Navix.
• The Order number was not provided by the vendor.
• The vendor sends documentation that does not belong to your company.

The below steps will take you through the workflow for unmatched invoices. 

1. Select the record to view the reference numbers on the invoice. Go to the “Reference Numbers” section under Vendor Details.
   
   
   
2. To locate the correct reference number you can look at the documentation by scrolling down to the charge grid and selecting 'View Documents'.
   
3. If you need to add a new reference number select the ‘+’ sign to the right of the reference number.
   
   
   
4. Select the appropriate reference type. For unmatched invoices we are looking for the order number to make a match.
   
   
   
5. To edit an existing order number that is incorrect, select the pencil icon to the right of the “Reference Numbers.”
   
   
   
   
6. Double click in the grey area order number and edit accordingly.
   
   
   
7. When you hit save after editing or adding an Order Number Reference Navix will automatically attempt to match this invoice with the new IDs provided. If there is a successful match the invoice you will see a green toast message and will proceed through the audit steps for that record. Once you complete the audit you will be taken tot he next available invoice in the queue or back to the queue list if you are on the last record.

Orders

This tab is a list of Orders that have been sent to the Navix application from a tenant’s TMS and do not yet match any invoice documentation that has been received by the Navix app.

Most often this tab does not need to be reviewed or worked by the auditor.

However, this tab can be used to search for orders to match to an invoice record, or to identify which vendors haven’t sent invoice documentation yet.

Select any Order record to view information that has been provided to Navix through the TMS API connection.

🙋 Need Help?

Submit a ticket through the Navix Support Center.