Managing User Access in Navix

Need to reset a password, add a new teammate, or deactivate a user? This article covers how to manage access to Navix safely and efficiently.

🔁 Resetting Your Password 

If you’ve forgotten your password: 

1. Go to https://app.navix.io 
2. Enter your email and click Next 
3. Click “Forgot Password?”

➕ Adding New Users 

All new users must be added by a Navix team member. 

To request access for a new user: 

• Submit a Support Ticket 
• Include: 
  • Full name
  • Email address 
  • User role or permissions needed 

Once created, the user will follow the first-time login steps. 

➖ Deactivating Users 

To remove access for users who have left your company or no longer need Navix: 

• Submit a Support Ticket 
• Include:
  • Full name
  • email of user(s) to deactivate

🧠 Pro Tip: It’s best to deactivate users promptly to protect access and audit records.